Hospital Patient Flow

Minimize the delays and bottlenecks that cause overcrowding, hinder quality care and harm the patient experience.

AiRISTA sofia software platform with Patient Flow Manager provides an easy-to-use view of patient movement, status and location. By identifying delays and areas of congestion that cause poor patient flow, healthcare organizations can make improvements to increase efficiency and patient satisfaction.

Optimizing Hospital Wide Patient Flow

Whether it’s inpatient beds reaching full capacity or a bottleneck that causes overcrowding in the waiting room, healthcare facilities often face patient flow issues that impact not only satisfaction but also patient care.

At the same time, frequent bottlenecks and delays decrease facility efficiency and patient satisfaction, resulting in poor HCAHPS scores.

To anticipate surges, effectively allocate resources and avoid low patient satisfaction that could impact HCAHPS reimbursements, hospitals need a complete view of the entire patient journey.

AiRISTA is a leader in real time location system (RTLS) solutions specially designed for optimizing patient flow. Our innovative Bluetooth® Low Energy (BLE) wrist tag technology allows your healthcare facility to track patient movement and keep tabs on experiences that could harm satisfaction.

With sofia, AiRISTA’s RTLS platform, healthcare providers gain a detailed view of the patient journey to minimize wait time and achieve your patient flow goals.

Wearable BLE Tags For Patients and Personnel

AiRISTA’s watch and pendant style BLE tags are comfortable, easy to wear and durable, allowing hospitals to track patients and personnel in real time.

Two-way messaging and alerts enable caregivers to send instant communications to the wearer — whether it’s a patient or staff member. That way, you can notify patients of a delay or availability, freeing them from the confines of the waiting room.

At the same time, hospitals can notify patients when they wander near prohibited areas, improving staff and patient safety alike.

Additionally, the AiRISTA patient tags provide real time location and interaction with the AiRISTA Staff tag. The Wi-Fi option provides greater flexibility and network redundancy.

AiRISTA’s Patient Flow Tags

AiRISTA offers a robust suite of low-cost BLE tags that are reusable, with batteries that can last for years. Here are a few of our innovative wearable patient and personnel tags:

  • Tamper Resistant BLE Wrist Personnel (W7): AiRISTA’s W7 BLE wrist tag integrates tamper detection functionality and cut-off alerting to improve staff and patient safety.
  • Indoor-Outdoor Wrist Personnel (W9): The W9 Indoor-Outdoor wrist tag enables real-time location tracking both in and outside of the healthcare facility.
  • Advanced Display Personnel (B4n): The B4n badge tag can generate alerts in response to dangerous or duress events to improve staff safety.
  • A1 BLE wrist strap/fob: The A1 BLE tag is a low cost patient tag with optional accelerometer for motion sensing.”

Sofia – AiRISTA’s RTLS Hospital
Patient Flow Solution

Sofia is AiRISTA’s RTLS software platform for healthcare organizations. Delivered on-premises or from the cloud, sofia unlocks real-time insights into patient volume and throughput, improving patient flow across the entire facility. Using sofia and AiRISTA’s low-cost BLE tags, healthcare providers can:

  • Quickly identify bottlenecks, dwell times and discharge issues.
  • Send notifications to patients when there’s availability.
  • Integrate with other hospital systems like EHRs.
  • Automate alerts for excessive delays or bottlenecks.
  • Notify waiting patients when it’s their turn.
  • Track and alert patients when they enter a restricted area.

With this bird’s eye view of patient movement, hospital staff can anticipate surges in volume and redeploy people and equipment to maintain efficient patient flow.

Minimize Delays During Patient Transfer or Discharge

A patient wants to check out of the hospital after three days staying in inpatient beds. Everything is signed off and the nurse gives the all clear, but they can’t find a wheelchair for the patient.

The longer the wait time, the longer the hospital has to wait until they can fill the bed again. Meanwhile, the patient becomes dissatisfied.

Integrating AiRISTA’s RTLS tags and sofia software with your existing healthcare system enables proactive preparation for patient transfer, ensuring everything is in place once they’re cleared for discharge.

Proactive Notifications Regardless of Patient Location

A large academic medical facility cancer center utilizes the AiRISTA B4n badge tag. This allows patients to freely wander the campus gardens, chapel, and patios while waiting for their caregiver or appointment instead of confining them to a waiting room.

When a new exam room or bed opens up, the tag notifies patients of the availability to avoid delays that result in a patient flow issue.

The B4n Staff badge tag also fully integrates with the sofia healthcare system to record caregiver interactions and time with the patient.

Reducing Patient Mortality Rates in the Emergency Department

When a patient visits the emergency department of a large healthcare facility, they spend over six hours onboarding before they are assigned a bed.

In the emergency department, a wait time of six to eight hours increases the mortality rate by around 8% on average.

Using AiRISTA’s B4n tag, in addition to sofia, the hospital is able to identify and avoid bottlenecks while ensuring patients get to their destination. By minimizing congestion and improving patient flow, the emergency department is able to reduce wait times and, therefore, the mortality rate.

AiRISTA – RTLS Experts in Hospital Patient Flow

With over a decade of industry experience, AiRISTA is the leading provider of RTLS tracking software and equipment. We have the tools, tags and expertise necessary to help your healthcare facility achieve its patient flow goals.

Deployment Details

Interested in optimizing your patient flow? Here’s everything you need to set up AiRISTA’s Hospital Patient Flow solution:

  • Management Platform: AiRISTA sofia
  • Infrastructure: Existing Cisco WiFi infrastructure
  • Asset RTLS Tags:
    •  A1 BLE pendent or wrist tag
    • B4n WiFi/BLE Staff Tag
  • Integrations: HL-7
  • Deployment time: Days, not weeks.

AiRISTA’s RTLS Buyer’s Guide

To help you get a clear understanding of RTLS systems and what they’re capable of, we’ve created a comprehensive buyer’s guide.