Services
Our services team also prepares you to manage the solution with a rich set of maintenance tools and the Flow Studio design studio for low-code integration and workflow design.
Discovery
Stakeholder engagement and IT architecture readiness ensures we address the needs of the business
- Needs assessment
- Gap analysis
- Comprehensive work plan
Implementation
Efficiency and thoroughness minimize disruptions
- Oversight systems
- Dashboards, workflows, reports, integrations
- Stakeholder checkpoints, training
Optimization
Extend value to the broader enterprise
- Best Practice sharing
- Location insights become pervasive
Discovery
Lets understand your business objectives and how users will interact with the RTLS platform. We help guide you to the best combination of technology, devices, and process workflows to get the most value from the solution. Together we develop a statement of work that clearly defines the steps and measurable outcomes.
Implementation
We help you integrate to the sensors and applications critical to your business operation to extend location insights to the enterprise. AiRISTA’s Flow Studio component of the sofia RTLS software platform puts the power of integration in the customers’ hands. The low-code design studio allows the customer to create custom connectors, application integrations and complex workflows is a drag & drop environment. And we can lead the integration and train your team in the process.
Optimization
Let us help you leverage best practices from hundreds of customer deployments. AiRISTA ensures the right fit between technology choices and business objectives. Based on a statement of work developed with each customer, our team of professionals can get your RTLS solution running quickly, reducing the time to value. And once complete, we stay with you to investigate opportunities to optimize and ensure your team feels comfortable with the solution.
3-step Deployment
AiRISTA’s RTLS (Real-Time Location System) is a simple three-step deployment process, managed by our experienced team of engineers who arrive on-site to ensure a seamless installation.
- Step 1: Site Survey & Site Walk involves an on-site facility walkthrough, WLAN RF environment assessment using heat maps, and an RTLS readiness analysis.
- Step 2: Rough-Order-of-Magnitude includes developing a statement of work outlining project objectives, success criteria, and team ownership. Accurate location mapping is created using blueprints/floor plans and location tracking tags are tested and activated on-site.
- Step 3: Installation & Optimization provides professional project management on-site from start to finish to ensure your project is completed on time and within budget. Our software platforms provide business intelligence that’s actionable, allowing you to quickly query and report results.
AiRISTA’s RTLS Buyer’s Guide
To help you get a clear understanding of RTLS systems and what they’re capable of, we’ve created a comprehensive buyer’s guide.
Frequently Asked Questions
AiRISTA’s end-to-end RTLS services model includes discovery, solution design, implementation, training, and ongoing support to help organizations achieve successful RTLS deployments. During the discovery phase, AiRISTA evaluates workflows, infrastructure, and operational goals to design the right location tracking solution. Implementation services include RTLS hardware installation, software configuration, integrations, and user training, while ongoing support services help organizations optimize workflows, expand use cases, and maximize long-term ROI.
AiRISTA’s RTLS implementation services use a phased deployment approach designed for large healthcare systems, industrial facilities, and multi-site environments. The services team manages site planning, RTLS hardware installation (as needed), software configuration, integrations (as needed), project management, and staff training in coordinated phases to minimize operational disruption. By prioritizing high-impact areas first, organizations can achieve early operational improvements and ROI while broader RTLS deployment continues across additional departments or facilities.
Yes. AiRISTA provides RTLS project management services throughout Discovery, implementation, training, and post-deployment support. Dedicated project teams help coordinate timelines, stakeholder communication, infrastructure planning, integrations, installation activities, and deployment milestones to support successful RTLS rollouts.
After deployment, AiRISTA provides ongoing RTLS support services, software updates, training, and workflow optimization to help organizations continuously improve operations. The services team assists with configuration changes, system expansion, troubleshooting, and adoption support as operational needs evolve over time. This long-term RTLS support model helps healthcare, industrial, and enterprise organizations maximize system performance, improve user adoption, and increase return on investment from their RTLS platform.