Critical Capabilities for Indoor Location Services, Global

Report Highlights: Gartner’s Critical Capabilities for Indoor Location Services

The Gartner Magic Quadrant is a valuable market research tool for customers considering RTLS vendors. A companion piece is Gartner’s Critical Capabilities reports, which provide in-depth insights into provider products, services, and performance.

This year’s Critical Capabilities for Indoor Location Services scored fifteen indoor location service providers on their capabilities, reviewing hardware and software such as beacons, sensors, Wi-Fi connection, infrastructure, and location engines. Gartner produced nearly thirty pages of beneficial data for businesses seeking location-based digital workplace technology after conducting more than 100 briefings with these vendors, 300 calls with their prospects, and numerous end user surveys with the vendors and their clients.

The 2019 Magic Quadrant for Indoor Location Services named AiRISTA Flow first in Vision as well as Ability to Execute in the Challengers quadrant, and this year’s companion report scored AiRISTA Flow among the top five providers offering static asset location, zonal asset location, real-time asset location, people tracking, and high-value asset tracking. AiRISTA Flow also scored high in Critical Capabilities, which included multiple-technology platform, multiple-vendor management, public Northbound/Southbound APIs, granular location capability, and flexibility of deployment.

AiRISTA Flow’s Scores:

  1. Static Asset Location: 3rd with 3.04
  2. Zonal (Geofencing) Asset Location: 3rd with 3.07
  3. Real-Time Asset Location: 4th with 3.03
  4. People Tracking: 3rd with 3.06
  5. High-Value/Flight Risk Asset Tracking: 3rd with 3.04

Gartner recommends business leaders searching for a vendor consider:

  1. Vendor capabilities vs. business needs
  2. Solutions that track both people and assets
  3. Static, zonal, and real-time location uses


Read the full Gartner report for more insights and information on capability definitions and report methodology.

Download a complimentary copy of the Gartner report Critical Capabilities for Indoor Location Services, Global.

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Gartner Disclaimer
Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Critical Capabilities for Indoor Location Services, Global, 11 March 2019, Tim Zimmerman, Annette Zimmerman

Gartner, Magic Quadrant for Indoor Location Services, Global, 28 January 2019, Tim Zimmerman, Annette Zimmerman

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